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Who We Are

IBM is a leading global technology and solutions provider and the world’s largest consulting organization. IBM’s end-to-end global capabilities include: Services, Software, Information Technology Systems, Research and Financing. Operating in more than 170 countries, IBM creates business value for its clients through integrated solutions that leverage innovative IT and deep business insights.


In Africa, IBM is committed to partnering with governments, private sector companies, universities and communities to help drive transformation across the continent with high-value solutions and cross-industry capabilities covering healthcare, transportation, education, energy and banking, amongst others.

 IBM in Senegal

IBM has supplied products and solutions to Senegal since the 1940’s. IBM is delivering high-value solutions and services to meet the growing needs of clients in Senegal while working with a number of business partners. We serve clients in sectors like telecommunications, finance and government. The expanded presence in Senegal allows IBM to increase its level of service, deliver more complex and high-value solutions such as cloud computing and business analytics.

 Overview of IBM Projects in Senegal

In 2016, a Corporate Service Corps mission has been deployed to Dakar. IBM's Corporate Service Corps is a global pro-bono initiative through which IBM deploys teams of top achieving employees to emerging market countries.

The team of 15 IBM consultants worked on Senegal’s Economic Inclusion and Healthcare Transformation Agenda, through projects with the Ministry of Health and Social Action, the Ministry of Higher Education and Research, the Interdisciplinary Centre for Research and Expertise in Telemedicine and e-health (CIRET), the Women Enterprise Development in Africa (FDEA) and Senegal’s National Educational Research Network (SnRER). Recommendations were made to Senegalese authorities on a range of issues aimed at supporting Senegal’s drive for accelerated growth in its education, healthcare, medical innovation and micro-finance sectors.

  In 2013, a team of IBM specialists completed a month-long pro bono consulting assignment and presented business management strategies to Dakar-based organizations that promote agricultural and food development as well as technology and entrepreneurship skills. IBM worked with:

  • The Directorate of Analysis and Forecasting of Agricultural Statistics (DAPSA) to improve the quality and accessibility of DAPSA’s predictions,
  • The Institute for Food Technology (ITA) to design a communication strategy to distribute their research results to 14 regions in Senegal,
  • Coders4Africa to design a methodology for establishing start-up companies to commercialize their work.
  • H&C Business Technologies to develop a market penetration plan for the expansion of the IBM SME Toolkit.

In 2012, a team of IBM experts presented recommendations to the city of Thiés to grow their economic sector through measures aimed at bolstering entrepreneurialism, agricultural exports, and education. In terms of organic farming and fair-trade, the team worked with Agrécol Afrique to create a strong and consistent national brand that evokes quality and social responsibility and is designed to spur the export of organic foods. To manage the timely and efficient movement of products, the IBM team recommended the use of a customer-focused supply chain model and an information system that uses cost-effective, secure, and convenient cloud technology.

 In 2011, IBM opened a subsidiary office in Dakar. Its expanded presence in Senegal allows IBM to increase its level of service and deliver more complex and high-value solutions such as cloud computing and business analytics.

In February 2011, IBM helped the Customs Directorate of Senegal's Ministry of Finance to modernize Senegal's import and export processes. Together with business partner CFAO Technologies, IBM helped the Ministry migrate its import and export processes for 30 border crossings online, while also digitizing its payroll and Human Resources processes.